Kore Construct
Emergency Call-Outs

Emergency Response

WhatsApp Emergency Call Emergency
Emergency Response
How we respond

Emergency Response Process

Safety first: Our team is trained to handle emergencies safely, but we are not a substitute for fire or medical services. Always prioritize human safety and call 10177 for police, 10111 for fire, or 10177 for ambulance in life-threatening situations.

  • 01

    Rapid Triage and ETA Priority

    We confirm the issue and location immediately, then prioritize the call and set an ETA based on severity and location

  • 02

    Fast Dispatch and ETA Updates

    We dispatch the right technician quickly, confirm access details, and keep you updated on arrival while making the site safe

  • 03

    Repair Fast, Test, and Report

    We fix the issue efficiently, test to ensure it's resolved, and provide a clear report with next steps and prevention tips

Emergency coverage

Emergency Services We Handle

We cover a wide range of emergencies, including electrical faults, plumbing issues, structural damage, backup power failures, and urgent maintenance needs

  • 01

    Electrical
    Emergencies

    Power outages, tripping DB boards, sparking outlets, burnt smells, and faulty circuits

    Details
  • 02

    Plumbing
    Emergencies

    Burst pipes, leaks, blocked drains, geyser failures, and loss of water supply

    Details
  • 03

    Compliance and
    Safety Checks

    Post-emergency inspections and compliance documentation for safety and insurance

    Details
Log an emergency

Emergency Request Form

Share clear details so we can dispatch the right team quickly. Fields marked with * are required

Contact Details



Location and Access



Service and Urgency



Hazards present (select all that apply)

Upload clear photos to speed up dispatch (optional).

Need immediate help?

WhatsApp is the fastest way to reach us. We prioritize active hazards and confirm next steps as soon as your request is received.

WhatsApp Emergency

Form checklist

  • Confirm your contact details and preferred contact method
  • Provide the exact address, city, and access instructions
  • Select service type, urgency level, and any active hazards
  • Share power or water status and whether the site is occupied
  • Describe the issue and actions already taken
  • Add an on-site contact and upload photos if safe

If uploads fail, send photos on WhatsApp after submitting the form.

What happens next

  • We review and triage the request for safety and urgency
  • We confirm details and the preferred contact channel
  • We dispatch the right team and share an arrival update
  • We document the work and advise on follow-up repairs