Direct submissions
Includes forms, email, phone conversations, RFQ documents, and files sent to Kore Construct.
Legal & Privacy
Privacy Policy
This Privacy Policy explains how Kore Construct may collect, use, store, secure, and disclose personal information when people interact with the website, submit enquiries, request quotations, communicate electronically, or make use of related online services.
The policy is written for a South African website context and is intended to support clearer transparency around POPIA-style privacy expectations, access-to-information alignment, cookies, and responsible handling of personal information.
Legal context
South African website audience
Privacy framework
POPIA-aligned transparency
Access requests
PAIA context applies
Last updated
18 April 2026
Transparency first
This page is intended to help users understand what information may be collected, why it may be used, what rights may apply, and how privacy-related enquiries can be directed to Kore Construct.
Introduction
A clear explanation of how personal information may be handled through this website.
This policy applies to people who visit the website, submit enquiries, request quotations, communicate with Kore Construct by phone or email, send supporting files, or otherwise provide personal information through the website or related online interactions.
Kore Construct is committed to responsible information-handling practices and to clearer privacy transparency in line with South African expectations, including POPIA-style openness and, where relevant, access-to-information procedures under PAIA.
Personal Information Collected
The website may collect information that helps Kore respond, quote, communicate, and operate responsibly.
Depending on the interaction, the website and related communications may involve different categories of personal information.
Typical information categories
- Name and surname
- Email address and phone number
- Company, organisation, or facility details
- Site, project, quotation, or enquiry details
- Uploaded files, photos, drawings, or supporting documents
Website and communication data
- Device, browser, and usage information
- Cookie-related information and online identifiers
- Communication records, messages, and follow-up history
- Security, log, and fraud-prevention data where relevant
- Any other information a user chooses to submit directly
Sensitive information
The site is not intended for unnecessary special personal information. Please avoid sending it unless specifically requested and lawfully required.
Children's information
The website is intended for business and adult users. It is not intentionally directed at children.
Business details
Where relevant, the website may process business-identifying information connected to procurement, site access, or quotation workflows.
How Information Is Collected
Most information is collected because a user contacts Kore or uses the website.
Collection methods depend on how a person interacts with the site, submits an enquiry, or communicates with the business.
Direct collection channels
Information may be collected directly from a user when they choose to interact with Kore Construct.
Contact and quote forms
When a user completes website forms, sends a quotation request, or submits project details.
Phone and email communication
When a user phones, emails, or otherwise communicates directly with the business.
Uploads and attachments
When a user sends drawings, photographs, site files, specifications, or other supporting information.
Operational follow-up
When additional information is requested to clarify scope, arrange access, or progress an enquiry.
Website and technical collection
Some information may be collected automatically through website technologies.
Cookies and similar technologies
Cookies may be used for website functionality, analytics, preferences, and related technical purposes.
Browser and device information
This may include IP-related data, browser type, operating system, referral information, and page interaction data.
Analytics or performance tools
Where enabled, website analytics may help Kore understand usage patterns and improve site performance.
Security monitoring
Some technical data may be used to detect misuse, errors, malicious activity, or service abuse.
Purposes for Processing
Information is processed for practical business and website purposes, not for unnecessary collection.
Depending on the interaction, personal information may be used for one or more of the following purposes.
Responding to enquiries
To reply to contact requests, answer questions, and communicate about quotations, projects, or services.
Preparing quotations
To assess the requirement, review submitted information, and prepare or refine a quote or scope response.
Delivering services
To support project administration, site coordination, client communication, and service-related follow-through where an engagement proceeds.
Improving the website
To understand usage patterns, maintain performance, improve user experience, and support site functionality.
Compliance and record-keeping
To meet legal, regulatory, administrative, security, fraud-prevention, or audit-related requirements where applicable.
Lawful marketing where applicable
To send updates or marketing communications only where this is lawful, appropriate, and supported by the relevant legal basis or permissions.
Lawful Processing Approach
Kore aims to process information in a responsible, purpose-based, and lawful way.
Depending on the situation, personal information may be processed because it is necessary to respond to a request, to take steps related to a quotation or service engagement, to comply with legal obligations, to protect legitimate business interests, or because consent has been provided where consent is the appropriate basis.
- Processing should be limited to defined and relevant purposes.
- Information should not be used in a way that is incompatible with those purposes without a lawful basis.
- Where consent is relied on, users may withdraw consent subject to lawful and practical limitations.
- Where information is required for a quotation, project discussion, or service-related purpose, certain processing may be necessary to respond properly.
Legal compliance is monitored periodically to ensure lawful-processing categories align with POPIA and appropriate safeguards.
Sharing, Security & Safeguards
Information may be shared only for legitimate and limited purposes, with reasonable protection measures in place.
Kore Construct may share personal information internally or with service providers where this is reasonably necessary to operate the website, respond to enquiries, administer quotations, obtain professional support, or comply with the law.
Reasonable technical and organisational measures should be used to protect personal information against loss, misuse, unauthorised access, unauthorised disclosure, alteration, or destruction.
No website or communication channel can be guaranteed to be completely secure, but Kore aims to take reasonable and appropriate steps for the context.
Security and sharing notes
- Information should be shared only where there is a valid operational, legal, or support-related reason.
- Service providers should only receive the information reasonably required for their function.
- Third-party providers include our authorised website hosting and secure analytics partners.
- If contractors or subcontractors need limited information for operational delivery, that sharing should remain purpose-specific and controlled.
Retention & Cross-Border Transfers
Information should not be kept for longer than reasonably necessary, and some processing may involve service providers outside South Africa.
Exact retention periods and provider locations should be confirmed against Kore Construct's operational setup before publication.
General retention approach
Information may be retained only for as long as reasonably necessary for the purpose collected, subject to legal, security, and record-keeping obligations.
Retention schedule
Records for enquiries, quotes, and communications remain stored securely unless requested for deletion or required by law.
Cross-border processing
If hosting, analytics, email, or cloud providers process information outside South Africa, Kore should ensure an appropriate lawful basis and reasonable safeguards.
Provider reviews
Third-party processors, storage regions, and transfer safeguards are maintained and aligned with POPIA requirements.
Rights, PAIA & Cookie Alignment
Users may have rights to access, correct, object, withdraw consent, or complain in the appropriate circumstances.
Rights will depend on the applicable law and the context of the processing, but Kore aims to support reasonable privacy-related requests and transparency processes.
Data subject rights
A user may be able to request access to personal information, request correction, object to certain processing, or ask that consent-based processing stop where consent applies.
Reasonable verification and lawful limitations may apply.
Information Regulator complaints
Users may also lodge a complaint with the Information Regulator in South Africa if they believe their personal information has not been handled lawfully.
Kore should still be given an opportunity to respond to the concern first where appropriate.
PAIA and cookie linkage
Access requests may also be handled through applicable PAIA procedures. Kore maintains a PAIA manual available on request via hello@koreconstruct.co.za.
For website cookies and similar technologies, see the Cookie Policy. This Privacy Policy should also be read together with the Terms and Conditions.
Privacy Contact & Updates
Privacy questions should have a clear route, a responsible contact point, and visible update handling.
Users should be able to raise privacy questions, request access, seek corrections, ask about cookies, or enquire about legal-page updates without searching through unrelated parts of the website.
Send the request
Use the published contact route or the Information Officer details once those have been confirmed and added to the page.
Identify the correct channel
Routine website questions, formal PAIA requests, and regulator complaints may need different internal handling paths.
Verify and respond
Kore may need reasonable verification before disclosing, correcting, or discussing personal information in detail.
Publish updates clearly
Material changes to the policy should be posted on the website with the updated date clearly shown.
Privacy Enquiries
If you need clarity on how Kore Construct handles website information, personal data, or privacy-related requests, use the channels below.
This page is intended to improve transparency and should be read together with the Cookie Policy and Terms and Conditions. Kore Construct should still complete business and legal review before treating the final text as published policy.
Contact Details & Placeholders
Privacy-related queries should route to a clear, current, and review-ready contact section.
Replace the placeholders below with Kore Construct's final approved legal, privacy, and information-access details before publication.
General contact details
Phone: 078 003 6048
Email: hello@koreconstruct.co.za
Address: Office 42, Meerlust, Meerzicht Business Park, 33 Kelly Rd, Jet Park, Boksburg, 1459
Placeholders still to confirm
Registered business name: [Insert registered legal entity name]
Registration number: [Insert company registration number]
Information Officer details: [Insert name, title, email, and phone]
Retention schedule / provider list: [Insert approved summary or internal reference]
Related policy links
Review how cookies and similar technologies may be used in the Cookie Policy.
Read the Terms and Conditions for website-use, submissions, and limitation wording.
Last updated: [Insert date after final legal and business approval]